We believe privacy isn't just a policy—it's a promise. Learn how we safeguard your information while delivering exceptional service.
At Vovance, we understand that your personal information matters. This Privacy Policy explains how we collect, use, and protect your data when you use our services and website.
We've designed this policy to be clear, transparent, and easy to understand. If you have any questions after reading, please reach out to our privacy team.
When you create an account, place an order, or contact our support team, we collect:
When you visit our website or use our services, we may automatically collect:
We use cookies and similar tracking technologies to:
You can manage your cookie preferences through your browser settings or our Cookie Preferences Center.
We use your information to deliver our products and services, process payments, and maintain your account.
We use your contact information to send important updates, respond to inquiries, and provide customer support.
We analyze usage data to enhance our website functionality, develop new features, and optimize user experience.
With your consent, we may send promotional emails about new products or special offers. You can opt out at any time.
Depending on your location, you may have the following rights regarding your personal information:
You can request a copy of the personal information we hold about you.
You can request that we correct any inaccurate or incomplete information.
In certain circumstances, you can request that we delete your personal information.
You can request that we limit how we use your personal information.
You can request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact our privacy team at privacy@vovance.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.
All sensitive data is encrypted in transit and at rest
Strict employee access controls and authentication
Ongoing security assessments and compliance checks
While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We continuously improve our security practices to enhance data protection.
We share information with trusted third-party service providers who help us operate our business, such as payment processors, hosting providers, and customer support tools. These providers are contractually obligated to use your information only for the services they provide to us.
We may disclose your information if required by law, regulation, legal process, or governmental request. We may also share information to protect the rights, property, or safety of Vovance, our customers, or others.
If Vovance is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
